Getting Started
How do I get started?
What document would I need to open an account?
Why do you need to collect my personal information?
I am not Thai citizen; can I open an account?
I work at a financial institution; can I invest my money with StashAway?
I'm a US Tax Resident; can I open an account?
How old do I have to be to open an account?
Can I open multiple accounts?
Can I open a joint account?
Why do you need to assess my risk profile?
If I have already completed a risk profiling at another institution, do I need to complete it again at StashAway?
How do you understand my attitude towards risk?
How does the outcome of the financial assessment affect my portfolio risk settings?
How did StashAway choose the funds that are in my portfolio?
For how long am I locked into my StashAway account?
Is there a minimum deposit or fixed amount I need to invest?
How to set up a Standing Instruction for DCA plan
What Financial Institutions do you accept deposits from?
What currency can I deposit in my StashAway account?
How do I deposit funds into my StashAway account?
What is StashAway's biller ID?
Where can I find my unique reference code?
I have multiple portfolios. How should I use my reference code?
How does my money get invested from the moment I made a deposit?
How does my money get allocated if I have multiple portfolios?
How do I make changes to my one-time and monthly deposits?
How is my portfolio personalised for me?
Can I have multiple goals?
Can I add a beneficiary to each goal?
Where can I see my portfolio details?
How often should I monitor my portfolios?
How do I adjust the risk level of my Investment Goals?
Can I transfer funds from one goal to another?
Can I withdraw at any time?
How do I withdraw money from my StashAway account?
When will my withdrawn funds from StashAway appear in my bank account?
How do I change the bank details linked to my account?
How do I change my password?
I have moved. What do I need to do?
How do I close my account?