Q: What document would I need to open an account?

For Thai citizens: Valid Thai national ID and passportFor Foreigners: Passport (minimum validity 3 months) and Proof of current address dated within 3 months (e.g. utility bill, phone bill, bank statement or credit card bill, that clearly shows your full name and current address).

Q: How do I deposit funds into my StashAway account?

You can find the transfer instruction in our application.Step 1: Select "Transfer" on the dashboardStep 2: Select "Put money in"Step 3: Select "One-time" or "Monthly" deposit planStep 4: Enter your desired deposit amount and select “Continue”Step 5: Save your QR Code shown in the transfer instruction to initiate the transfer via your mobile banking appPlease note that there will be a currency conversion fee (THB to USD) charged by our bank, Citibank, at 0.1% of the spot rate. A currency conversion fee that low is usually only available to institutional investors.

Question 1

What document would I need to open an account?

Accepted Answer

For Thai citizens: Valid Thai national ID and passport

For Foreigners: Passport (minimum validity 3 months) and Proof of current address dated within 3 months (e.g. utility bill, phone bill, bank statement or credit card bill, that clearly shows your full name and current address).

Question 2

How do I deposit funds into my StashAway account?

Accepted Answer

You can find the transfer instruction in our application.

Step 1: Select "Transfer" on the dashboard

Step 2: Select "Put money in"

Step 3: Select "One-time" or "Monthly" deposit plan

Step 4: Enter your desired deposit amount and select “Continue”

Step 5: Save your QR Code shown in the transfer instruction to initiate the transfer via your mobile banking app

Please note that there will be a currency conversion fee (THB to USD) charged by our bank, Citibank, at 0.1% of the spot rate. A currency conversion fee that low is usually only available to institutional investors.

Question 3

How does my money get invested from the moment I made a deposit?

Accepted Answer

Once the transfer has been received and linked to your StashAway account, you will receive a receipt confirmation from us via email. Thereafter, you can expect to see your funds invested and reflected within 4-6 business days.

We will first convert 100% of your cash from THB to USD, 99% of your funds will then be invested in the ETFs according to your portfolio allocation while 1% will remain in USD cash for rebalancing and management fees.

Question 4

What are the fees associated with StashAway?

Accepted Answer

The annual management fee is calculated as a percentage of the total assets under management, ranging from 0.2% - 0.8%, and is charged monthly on a pro-rata basis. i.e if you invested on the 15th of a particular month, we will not charge you for the first 15 days.

The other fee included is the low fee associated with the ETFs, averaging 0.15% - 0.25%.

Additionally, there is a currency conversion fee charged by our vendor, at 0.1% of the transaction amount. This preferential rate compares favorably against the significantly higher currency conversion fees charged by commercial/retail banks (easily between 0.4% and 1.0% depending on transaction size).

Unlike most traditional financial managers, we do not (and never will) charge for withdrawals or account closures. We also don’t charge a front-end fee, remittance fee, trading commission, and custodian fee.

More details on how StashAway can charge low fees can be found here.

Question 5

How much have I earned from the funds I have invested so far?

Accepted Answer

To find out about your returns, you can log into your StashAway account. Select "Performance" tab. The "Performance" tab will show you the breakdown of your returns in USD and THB.

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Global investingat your fingertips

Experience investing like never before

Driven by technology, invested by experts

StashAway Risk Index:

1.0%

-0.3%

You’re more than just low, medium, or high risk

What will you do with your money?

General Investing Portfolios

Thematic Portfolios

Goal-based investing

We work with some of the world's top ETF fund managers

We’ve made it easy for you to invest

We’re more than just investments

Learn

Don’t just take our word for it

$1 billion+ USD

Entrusted to us by our clients

2,000+

4- and 5-star reviews on our app

We're backed by renowned partners

Build your wealth today

Download our mobile app

Frequently Asked Questions

Invest

Learn

About us

Connect

Global investing
at your fingertips