How secure is LINE?
StashAway, as a fully regulated fund manager, is obligated to obtain verification of the identity of customers as part of our customer due diligence requirements. Apart from the option to submit verification documents through our platform, we have identified LINE messenger Service System as an alternative channel to transmit documents.
StashAway looks at data privacy with utmost importance and strives to meet, and uphold its technology risk obligations by utilising a risk-based approach when assessing LINE’s suitability as a data transmission tool. We’ve found that text messages communicated via Line are done so with letter sealing, ensuring that message contents can be seen only by the sender and the receiver of the message. Images and other files sent via the Line platform are also secured by transport layer encryption. The assessment has deemed LINE as a sufficiently secure channel to transmit documents.