StashAway offers 4 easy investing products that are available to both retail and accredited investors:
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<a href="https://www.stashaway.co.th/general-investing">General Investing</a>: Investments made in diversified USD-denominated ETFs to build long-term wealth.
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<a href="https://www.stashaway.co.th/goal-based-investing">Goal-based Investing</a>: Investments made in diversified USD-denominated ETFs to build long-term wealth for the financial goal you want such as starting a business or buying a home.
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<a href="https://www.stashaway.co.th/thematic-portfolios" target="_self">Thematic Portfolios</a>: Investments made in long-term trends that are major future drivers of growth and have the potential to transform the world. The themes you can invest with us are:
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<li style="font-weight: 400;" aria-level="2">Technology Enablers</li>
<li style="font-weight: 400;" aria-level="2">The Future of Consumer Tech</li>
<li style="font-weight: 400;" aria-level="2">Healthcare Innovation</li>
<li style="font-weight: 400;" aria-level="2">Environmental Cleantech</li>
</ul>
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<a href="https://www.stashaway.co.th/flexible-portfolios">Flexible Portfolios</a> are customisable portfolios that allow investors to build their portfolio from 60+ asset classes or customise a portfolio from 4 templates:
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<li><a href="https://www.stashaway.co.th/usd-cash-plus">USD Cash Plus</a></li>
<li><a href="https://www.stashaway.co.th/passive-income-portfolio">Passive Income</a></li>
<li>Risk-focused Investing</li>
<li>World Index Tracking</li>
</ul>
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</ul>

What are StashAway products?

StashAway offers a wide range of low-cost investment options, unlike traditional advisors who charge high fees and offer one-size-fits-all investment packages.
 
We use advanced technology that maximises intelligence through complex algorithms that consider your personal goals, and market performance. StashAway is a more efficient alternative to a traditional advisor, designed by expert investors to manage portfolios.
 
Additionally, StashAway has no minimum deposit, no lock-up period, and no withdrawal fees, and offers an intuitive digital platform to keep track of your investments.

How is StashAway different from other robo-advisors?

What is it?
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<li class="wysiwyg-text-align-justify">Want to get your funds invested for free? You're in the right place!</li>
<li class="wysiwyg-text-align-justify">For every friend that you refer and who funds their account, both of you are entitled to a 6-month management fee waiver, for up to 200,000 THB of assets under management.</li>
<li class="wysiwyg-text-align-justify">If you refer 2 friends and they both invest at least 1 THB, 400,000 THB of your assets under management would be managed for free for 6 months. 3 friends, 600,000 THB; and so on.</li>
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Is there a limit?
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<li class="wysiwyg-text-align-justify">Refer as many people as you like! We don't have a limit for the number of people you refer.</li>
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Requirements
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<li> Your account must be funded (any amount).</li>
<li> Your referee must not have an existing account.</li>
<li> Your referee must sign-up via the referral link.</li>
<li> Your referee's account needs to be funded within 30 days after its verification.</li>
</ul>
How to refer a friend
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<li>Log in to your StashAway account.</li>
<li>Click "Refer a friend" on the dashboard.</li>
<li> Copy your individual link, and send it to your friend(s) via email, SMS, or your favourite social media platform.</li>
<li> When your invited friend(s) register using your link and fund his/her account within 30 days, both of you have qualified for the referral programme.</li>
<li> Track your referee(s)' progress by looking at "Referral status" in "Refer a friend" section.</li>
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Privacy Notice and Consent
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<li class="wysiwyg-text-align-justify"> Both referrer and referee must have an account with StashAway to enjoy the benefits of this Referral Programme.</li>
<li class="wysiwyg-text-align-justify"> This Referral programme is part of the service that StashAway provides to its customers and both referrer and referee will have agreed to the Privacy Notice, for StashAway to use their personal information as part of this service. </li>
<li class="wysiwyg-text-align-justify"> The referee has agreed that in signing up with StashAway via this program that their full name will be shared with the referrer for progress tracking purposes.</li>
</ul>

Referral Programme

It should take up to 3-6 business days.

When will my funds appear in my StashAway account?

Yes you can, as long as you are one of the account holders.
 
Additionally, if you are not the principal account holder and your name is not reflected on the transaction, we will contact you to obtain a copy of your bank statement (dated within the last 3 months) indicating both account holders' names as proof of joint account for verification.

Can I deposit from a joint bank account?

We invest in US-domiciled and UK-domiciled ETFs that require USD for investment. Therefore, we convert all your money into USD in order to invest in the selected US and UK ETFs.
 See <a href="https://www.stashaway.co.th/r/stashaways-etf-selection" target="_self">StashAway's Fund Selection</a>.

Why does StashAway convert my money into USD?

Fees are paid monthly with the 1% cash allocation in your account. Each of your portfolios will be charged proportionally for the fees owed by them.
 
Additionally, the cash allocation might be used for rebalancing and/or withdrawals. For example, when you request for a withdrawal, we would first use the cash in USD for the withdrawal and if needed sell assets to fulfill the withdrawal. Subsequently, when rebalancing is triggered, we would sell assets to restore the cash USD allocation.

Why is there a 1% Cash allocation for my portfolio?

As we can only trade when the market is open, we cannot guarantee that we will be able to sell your assets for cash at the exact moment that you opt to withdraw your funds. Therefore, the value of your portfolio may fluctuate within those few hours. In order to ensure that we have sufficient assets in the case of a market change, any withdrawal request that exceeds 90% of assets under management will result in a full withdrawal to buffer against sudden changes in the market.

Why is 90% withdrawal converted into a full withdrawal of the portfolio's assets?

You can make any changes to your account by logging into your StashAway account.
 
To make changes to your goal or to delete it, you can do the following:
Step 1: Select the portfolio you would like to edit.
Step 2: Click on the three vertical dot menu on the top right-hand corner of your screen.
Step 3: Select "Edit Goal" or "Delete Portfolio"
Note that if you choose to make changes to the monthly deposit amounts, you must also indicate those changes in your bank account standing instructions.

How do I make changes or delete my goal?

Asia Wealth Platform (AWP) is StashAway Singapore’s legal entity, and is licensed by the Monetary Authority of Singapore (CMS100604).
 
StashAway Thailand has assigned StashAway Singapore to provide services in Investment Management, Risk Management, Information Technology, and other operational support.

What is Asia Wealth Platform?

If you wish to close your account, please contact support at <a href="mailto:support@stashaway.co.th" target="_self">support@stashaway.co.th</a>

How do I close my account?

There are absolutely no fees associated with opening or closing a StashAway account.

What does it cost to open and close a StashAway account?

You can do so via the following:
- Send us an email at <a href="mailto:complaints@stashaway.co.th" target="_self">complaints@stashaway.co.th</a>
- Call us all at 02-821-6888 (Mon-Sat, 9am-6pm, except public holidays)
- Send us a LINE at <a href="https://line.me/R/ti/p/@stashaway" target="_self">@StashAway</a>
- Send us a <a href="https://www.facebook.com/StashAwayTH" target="_self">Facebook Message</a>
 
Our response procedures are as follows:
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Written acknowledgment to the complainant within 2 business days from the date of receipt of the complaint;  The Client Experience agent that received the complaint will be considered as the Handling Officer (HO) of the case</li>
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Within 20 business days after the date of receipt of the complaint, the complainant should receive: 1) a final response; or 2) a written response informing of the reasons for the delay, an indicative reasonable timeframe for a final response from the financial adviser, and the complainant’s right to refer the complaint to an approved dispute resolution scheme.</li>
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For further escalation, the complainant can approach the <a href="https://www.sec.or.th/TH/Pages/AboutUs/SECHelp.aspx" target="_self" rel="undefined">Securities and Exchange Commission</a>.
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How can I make a complaint?

USD Cash Plus

Earn 5.4%* p.a. on your USD from US Treasuries and capture decade-high yields with USD Cash Plus.

We’re licensed by the Securities and Exchange Commission (License no.&nbsp;<a></a><a href="https://market.sec.or.th/public/idisc/en/companyprofile/Intermediaries/0000031407" target="_blank">Lor Khor-0136-01</a>).

Help Center

We’re licensed by the Monetary Authority of Singapore (License no.&nbsp;<a href="https://eservices.mas.gov.sg/fid/institution/detail/201134-ASIA-WEALTH-PLATFORM-PTE-LTD">CMS100604</a>).

We’re licensed by the Securities and Futures Commission of Hong Kong (<a></a><a href="https://apps.sfc.hk/publicregWeb/corp/BQE542/details" target="_blank">CE No. BQE542</a>)

We’re licensed by the Securities Commission Malaysia (Licence <a href="https://easy.seccom.com.my:8222/entityprofile/1ca93ae1-4c0e-4c55-90e0-1850600e54f6">eCMSL/A0352/2018</a>).

StashAway Management (DIFC) Limited is regulated by the DFSA (license number&nbsp;<a href="https://www.dfsa.ae/public-register/firms/stashaway-management-difc-limited">F006312</a>).